Review Guidelines

The core principle

One rule above all others.

Every review on Legit must reflect your own direct, firsthand business experience working with the company being reviewed. Not what you've heard. Not what a colleague experienced. Not a general reputation. Your experience — from a real engagement.

Before you submit, you'll be asked to certify that your review is based on your own firsthand experience, reflects your honest opinion, and does not contain confidential information, personal attacks, or unverifiable factual claims.

What's required

A valid Legit review must be…

Based on firsthand experience

You must have directly worked with, sold to, been employed by a vendor for, or partnered with the company being reviewed. Reviews based on secondhand accounts, rumors, or general reputation are not permitted.

Honest and in good faith

Your review must reflect your genuine opinion of the working relationship. Reviews submitted with the intent to harm a competitor, inflate a score for personal benefit, or in exchange for any incentive are strictly prohibited.

Focused on the business relationship

Reviews should address the eight scored dimensions — payment reliability, communication, scope adherence, and related commercial conduct. Personal opinions about a company's products or services, or about individuals personally, are outside the scope of this platform.

One review per engagement

You may submit one review per company. If you have had multiple distinct engagements with the same company over time, your most recent substantive engagement should be the basis for your review.

What's not allowed

Prohibited content.

Confidential information or NDA-protected content

Do not include specific contract terms, pricing, or other information that is confidential or subject to a non-disclosure agreement. Describe your experience in general terms without disclosing protected details.

Names of specific individuals

Do not name specific employees, managers, or executives at the company being reviewed. Legit reviews rate organizational behavior, not individual people. Comments about named individuals will be removed.

Personal attacks

Reviews must not contain insults, harassment, or targeted attacks on individuals or groups of people. Criticism of business conduct is appropriate. Personal hostility is not.

Legal conclusions

Do not characterize the company's conduct as illegal, fraudulent, criminal, or in breach of contract. Describe what happened — not the legal conclusion you draw from it. Legit is not a legal forum.

Unverifiable factual claims

Stick to what you personally experienced and observed. Do not make specific factual claims about the company that you cannot substantiate from your own direct experience — for example, asserting that a company does something "always" or to "all vendors."

Fake or incentivized reviews

Submitting a review for a company you have not worked with, submitting multiple reviews for the same company, or submitting a review in exchange for any form of compensation is a violation that will result in permanent removal from the platform.

Examples

The difference in practice.

Payment reliability

Acceptable

"Net-30 in the contract but payment consistently arrived in 75–90 days. Required chasing every time."

Not acceptable

"They are in breach of our contract and I have legal grounds to pursue them. [Specific invoice amounts and terms]."

Internal behavior

Acceptable

"Their procurement team made approvals extremely slow. Every decision needed multiple sign-offs."

Not acceptable

"[Person's name] in procurement is incompetent and rude. They clearly have no idea what they're doing."

Enforcement

How violations are handled.

Reviews that violate these guidelines will be edited to remove the offending content or removed entirely, at Legit's discretion. Reviewers who repeatedly submit policy-violating content will have their account suspended.

Companies can flag reviews for policy violations using the dispute process described in our Company Response & Dispute Policy. Note: companies cannot flag a review simply because they disagree with the rating. Flags are assessed against these guidelines, not against the company's preferred narrative.